Terms of service | appFabrication

Last updated: 3 October 2026

These terms explain use of the appFabrication website and apps, and how enquiries for development work become an agreed project.

Service provider and scope

appFabrication is a trading name of Dust Shack Ltd, registered in England and Wales, company number 12425976. Our registered office is Unit 13-15 Tir Llwyd Industrial Estate, St Asaph Avenue, Rhyl, Wales, LL18 5JA. “We”, “us” and “our” mean Dust Shack Ltd. Scott is your development and support contact.

These terms cover appfabrication.com and our apps where supplied under these terms. A written project agreement or product-specific terms may set additional or different terms for that service. For that service, the expressly agreed project or product terms take priority if they conflict with these general terms, subject to rights that cannot legally be excluded.

Enquiries and project briefs

The guided brief helps you explain your needs. Suggested approaches are starting points for discussion. They are not an agreed specification, binding quote, feasibility assessment or promise to deliver particular features, results, costs or dates.

Sending a brief, downloading a PDF or receiving an acknowledgement does not commit either party to a project or create a paid development contract. A download does not send an enquiry. A successful submission receipt confirms acceptance by the delivery system, not that Scott has reviewed the brief or accepted the work.

We will discuss the request and confirm any proposed work in writing before starting. An indicative cost is an estimate for discussion unless expressly stated to be a binding quote with its scope and conditions.

Commissioned websites, software and integrations

The written proposal or project agreement should set out the deliverables, scope, price, payment schedule, dependencies, timetable, review and acceptance process, revisions, handover, ownership or licences, and any support, hosting or maintenance. It should also address changes, cancellation and any project-specific warranties or liability provisions. These website terms do not set a standard deposit, refund entitlement or liability cap for every project.

You must provide the agreed content, access, decisions and approvals, and have permission to use any materials or data you supply. Delays or changes to those inputs may affect delivery. Changes to scope, cost or timing will be discussed and agreed in writing before the affected work proceeds.

Ongoing hosting, maintenance, support, third-party subscriptions and future feature development are included only where the agreement says so. Where work involves personal information on your behalf, the relevant responsibilities, security arrangements and data-processing terms must be agreed before that processing begins.

Using the website and apps

Use our website and apps lawfully. Do not disrupt them, misuse the enquiry form, attempt unauthorised access, compromise security or use them to infringe another person’s rights. Restrictions on copying or reverse engineering apply only to the extent permitted by law and the applicable licence.

For Shopify apps, you are responsible for your store configuration, authorised staff access, merchant-authored rules, product information and compliance with Shopify requirements and applicable law. Test relevant settings and verify important outputs before relying on them for customer-facing or operational decisions.

Apps and tools assist your work; they do not guarantee increased sales, reduced costs, error-free operations or legal compliance. Product descriptions and expressly agreed commitments still apply.

Visual Orders

Visual Orders is a read-only visual queue showing order and line-item information, product images, customer display names, delivery methods, tags and whether an order note exists. Fulfilment, shipping, tracking, refunds, order edits and customer-data changes remain inside Shopify.

Its internal pick list is not an invoice, shipping label, packing slip or legal or tax document. Verify information in Shopify where needed before taking fulfilment, legal or customer-facing action.

App subscriptions and billing

For an app billed through Shopify, the price, trial and billing cycle are shown through Shopify’s approval and billing process. Charges and cancellation are handled through Shopify unless the applicable offer states otherwise. Check the app’s stated cancellation or uninstall procedure and Shopify billing information.

For a standalone product, the subscription, payment provider, renewal, cancellation and any trial or refund terms are those presented for that product when you sign up. Shopify billing rules do not automatically apply to standalone products such as a direct ProdBord account.

Content, software and ownership

Our website, branding, published apps, reusable tools and documentation belong to Dust Shack Ltd or their respective licensors. Using the website or sending an enquiry does not transfer ownership or grant permission to resell or redistribute them. App licences and third-party components remain subject to their applicable terms.

You retain your rights in materials you supply. Ownership or licensing of commissioned deliverables, including any source-code handover and conditions such as payment, will be specified in the written project agreement. These general terms do not automatically assign all client deliverables to appFabrication or promise that every component can be transferred exclusively.

Availability and third-party services

Our services may depend on Shopify, hosting providers, payment providers and other third-party systems. Their availability, permissions, pricing or interfaces may change and affect the service. We will address matters within our control in line with the applicable service agreement; we cannot guarantee uninterrupted availability of third-party systems.

We may make updates or restrict access where reasonably necessary for maintenance, security, platform requirements or misuse. Material changes to a paid service, discontinuation and notice arrangements are subject to its agreed terms and applicable law. Posting a website update does not by itself change an existing agreed project scope.

Privacy and client responsibilities

Our privacy policy explains website enquiries, email delivery and product data use. You are responsible for having a lawful basis and appropriate notices for personal information you supply or instruct us to process. A separate data-processing agreement is required where applicable; agreeing to this website policy alone does not replace it.

Responsibility and liability

We will provide commissioned services in accordance with the agreed project terms and applicable legal requirements. Website guidance and brief suggestions are general information; assess whether they suit your circumstances before relying on them.

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability or right that cannot lawfully be excluded or limited. Your statutory rights remain unaffected.

Subject to those protections and any expressly agreed service terms, we are not responsible for losses arising solely from your unlawful use, unauthorised changes or inaccurate materials supplied by you. Any further allocation of risk, exclusions or financial liability limits for a paid project or product must be set out in its applicable agreement and be lawful and reasonable. These general website terms do not impose an unspecified monetary cap.

Governing law and disputes

These terms are governed by the laws of England and Wales. For business customers, the courts of England and Wales have exclusive jurisdiction, subject to any different dispute arrangement expressly agreed for a service.

If you use a service as a consumer, these terms do not remove mandatory protections under the law of your country of residence or any right to bring a claim in courts available to you under that law.

Changes to these terms

Updates will be dated and published here. They apply to future website use and new services subject to these terms. Changes to an existing contract follow its agreed variation or notice provisions and applicable law; publishing new website terms does not automatically rewrite that contract.

For questions about a brief, app or agreement, contact appFabrication.